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Cost Cutters - I got the worst bang cut I have ever received today at the

At the Mason City location on Highway 65and Hy 122. The middle are wsy to short and she didn't cut the ends. I didn't get her name. But I will never return to that location
#1374134
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The manager at cost cutters, her name is Carrie, in Walmart in platteville wi sucks *** I sat in a chair for 5 hours for her to mess up my hair twice! Then she had the audacity to say to me well why didn’t you go to the place you had it done last time if they did it...
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1.0
#1368574
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A woman named "Karen" and manager named "Jodi"at the store on 117 Boston Post. Rd. in Waterford Ct. (Waterford Commons), Cost Cutters store #16 did a horrific job on my hair. I left with a butchered haircut after paying $69.99. The beautician "Karen" was notified when...
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1.0
I didn't like
  • Poor customer service
  • Did not like the way my hair was done
#1362016
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Cost Cutters - Watch out. Coats $20 to flatten hair

Holy cow they said it cost extra to “style” I have short hair and asked her to flatten it. $20!!! Plus my haircut. Ridiculous. She said “extra” I should have asked how much. That is insane!
1.5
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Discounts and Special Offers
Diversity of Products or Services
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#1360206
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I had gone online to check in on 9/15/18 @10:30 for a 11:00 o'clock. I reached there right at 11:00 and did not get in a chair until exactly 12:00. In the meantime, while I was waiting for my turn, there were two customers who came in after me and were taken in within...
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2.3
#1360159
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Last week I got a perm? at the shop in Penticton BC. Mostly I have a few "waves, but mostly straight clumps. My bangs are kinked at the scalp and then straight. Went back and was told it looked good to them! and I should use "products" What a joke I have had many perms...
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2.3
I liked
  • Most of the staff that is still there
I didn't like
  • How they responded to my perm result
#1352431
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Cost Cutters - Screwed my hair up royally

I went in to get a haircut she shampooed my hair chopped off the back of my hair and done nothing else , i wanted my hair to my shoulders or a little longer but now my hair is to the back of my neck , she never even trimed mt bangs or the sides like i wanted now i have to get somebody else to fix the screw up ,when it should have been done right the first time .
1.0
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Value for money
#1351599
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Cost Cutters - Hair stylist cancellation

My appointment was canceled but I was not notified. I was told that they did not have my number but that is BS.
3.7
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Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Staff
Value for money
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#1317774
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re: bozeman unit 07/19/18 i arrived early for appt today scheduled for 11am. upon my inquiry, the one cutter told me that my haircut would be performed on time. after waiting until 11 am, the cutter then told me it would be another 10 min. despite waiting for over 30...
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1.8
I liked
  • Location
#1307640
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Cost Cutters - Bad business

2 days in a row i was turned away. I wanted an all over color. The first day they were still open for another hour before close. The second day i called 4 hours before close and was still told it was to late. I would never turn a way a paying customer because of laziness!!!!
#1305288
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