I'm a young mother who doesn't have a lot of time. After sitting for one whole hour of waiting( which is grossly long) I was told the stylist wouldn't cut my hair, you see my hair is long and all I wanted was a trim with an undercut at nape if my neck. Oh I won't do...Read more
Cost Cutters - Poor Service
Call for appointment and was told you dont take appointments. When I went in to the store and lots of customers had appointments. Mentioned this to the stylist and she just shrugged and went back to her station.
Cost Cutters - Refusal to accept coupon with location address
I can promise that my family of 5 will never use Cost Cutters again. I am attaching coupon the refused. Not to mention staff on hand was less than pleasant.
Cost Cutters - Worst haircut
It was yesterday (3/31/18), the cut is the worst; I have ever had, I had to tell him where to cut and how!! This guy I have no clue where he was trained. I'll never go back ever again. This guy, I think is somewhat retarded, where did you find someone so stupid?
Cost Cutters - Pass me to service other customer
I was waiting in line at the Westborough, MA location (3/35/18 around 2pm) and was the next according to the lady. Now came another customer she seemed to know. She passed me over and started service the new customer, a white male. Waiting is ok. Passing me over is not ok.
Waited thru 6 hair cuts with only two operators in the salon on a busy Sunday. Where are operators? new management 'sucks;. Not paying attention to the salon business and the needs in an affluent area. Get some more QUALIFIED operators. There use to be 6 or more...Read more
Cost Cutters - Horrible
I sat for 20 minutes while one employee worked on the other employees hair and didn’t even acknowledge me.
I had my hair cut yesterday, 3/7/2018 at my local cost cutter and there entire experience was terrible. I walked in and there wasn't another customer. She asked why what I wanted and she took me back. Giving the impression I was bothering her. She cut my length with...Read more
Agreed to cost of shampooing before cut but was disappointed that the girl doesnt know how to was hair..my 3yr old washes better. It was a quick slap of shampoo on hair quick rinse and a slap of conditioner quick rinse..hair was dripping wet when cutting it as well. I...Read more
Cost Cutters - 5 minute hair cut
Dont go to get hair done on tuesdays. Discount day. You will get s 5 minute hsir cut.when a person spends 900.00 on scissors you shouldnt be afraid to use them.people come pn discount day because thats all they can afford.
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