Not resolved

I went to Cost Cutters on a Sunday afternoon just a few days before a major holiday and there were only 2 people working. They were both new since I have been there many times and never seen either before.

They took absolutely forever and did not even seem to have a clue that 3 people were waiting for a very long time. The management needs to wake up and put enough employees on the schedule on a weekend. These two ladies were chatting away and taking their time to the point that I finally left after waiting an hour and they were only cutting two people’s hair, when they could have done several in that time.

What a waste of time and very frustrating. I will find another place to go after this experience.

Product or Service Mentioned: Cost Cutters Hairdresser.

Reason of review: Poor customer service.

Preferred solution: Go elsewhere.

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